Zorglon ZORGLONEngineering · AI · Monitoring
FR

Software engineering · Artificial intelligence · Monitoring

We build and monitor the system your business runs on.

Business software that executes, AI that produces, monitoring that never sleeps: custom applications, sovereign AI agents, 24/7 operations. One partner, from the first meeting to daily operations.

  • France / EU hosting
  • GDPR by default
  • Pilot delivered in 30 days
  • 24/7 operations
Zorglon value chain diagram: data and processes, business software, AI and agents, monitoring, decision.

The value chain, from the first scoping workshop to daily operations.

01 — The problem

While you read this page, your teams are copying data from one tool to another.

It is not a motivation problem, and it is not a tool problem. It is an architecture problem: systems that do not talk to each other, data sleeping in spreadsheets, alerts nobody sees before production stops.

Every month of delay means lost billable hours, decisions made blind, and incidents that cost more than the software that would have prevented them.

11 hlost per employee per week on repetitive tasks
68 %of SMEs operate without real-time indicators
€4,200average loss per hour of undetected downtime
Server racks and network cabling in an IT production room.

The kind of infrastructure we monitor: every rack measured, every alert qualified. (Illustrative photo.)

02 — Our expertise

Four disciplines, one value chain

Build, advise, augment, monitor. Each discipline stands alone — and becomes decisive when they work together.

Engineering

Custom business software

Web applications, specialised ERP/CRM, APIs and integrations. We industrialise what makes your business unique.

  • 5-day scoping
  • Documented source code
  • Legacy takeover
See details

Artificial intelligence

RAG and autonomous agents

Your data becomes a queryable source of truth, and your agents perform real work — with costs controlled down to the token.

  • RAG on private documents
  • Tool-equipped agents
  • Multi-model gateway
See details

Monitoring

Monitoring & maintenance

Servers, workstations, network, applications, backups, certificates: measured, alerted and fixed — often before you notice.

  • 24/7 on-call
  • Preventive maintenance
  • Monthly reporting
See details

Advisory

Audit, architecture, roadmap

An outside view — factual and costed — on your information system, your technical debt and your AI strategy.

  • Technical audit
  • Stack decisions
  • 12-month plan
See details

03 — Proof in numbers

Results that are measured, not slides that are dreamed

  • −78 %processing time on automated processes
  • ×3delivery speed from first mockup to production
  • 99.95 %target availability for monitored systems (SLA)
  • < 15 mincritical incident response time, 24/7

Gains typically observed on comparable projects, and contractual service commitments.

04 — Live monitoring

Your system talks. We listen, permanently.

Useful monitoring does not just turn red. It qualifies the incident, opens the ticket, triggers the runbook and wakes the right person — at the right escalation level.

Zorglon deploys lightweight probes on your servers, workstations and services, correlates metrics and gives you an honest dashboard: what is healthy, what is drifting, what is about to break.

  • Automatic incident detection and qualification
  • Scheduled preventive maintenance (patches, tested backups, certificates, capacity)
  • Written, executable runbooks with agreed escalation paths
  • Monthly review: incidents, trends, costed action plan
Zorglon monitoring LIVE
24Monitored systems
99,95 %Availability
0Open incidents
41 €AI cost / 24 h
  • api-core12 ms
  • postgres-main4 ms
  • worker-sync1,4 s
  • gateway-ia320 ms
  • backup-nightlyOK 03:12
  • certificatsJ-21
  • pare-feu-edge0 incident
  • portail-client98 ms
Last reading 4 s ago Runbook ready

05 — The AI difference

RAG, agents, plugins, gateway: AI that actually works

We do not bolt a chatbot onto your website. We build the entire chain: document retrieval, executable tools, guardrails, quality measurement and cost control.

Sovereign RAG

Your documents, procedures, contracts and technical bases indexed in a private vector store. Sourced answers — never invented — hosted in Europe.

Autonomous agents

Agents that do not wait for a prompt: they detect, decide within a defined frame, execute and report every action.

Plugins & tools

Every agent gets a controlled toolbox: file reading, business queries, API calls, report generation, operational actions.

Gateway & controlled cost

A single gateway routes each request to the most relevant model, caches answers, caps budgets and records every euro spent.

06 — Before / After

What a properly architected system changes

BeforeWith Zorglon
Manual entry across three different toolsOne controlled, traced flow at the source
A client answer prepared in 40 minutesA file assembled and verified in 3 minutes
Incidents discovered by your usersQualified alerts before impact, with a runbook
Unknown AI budget, surprise invoiceCost per request, per user and per use case, capped
Knowledge locked with two expertsDocument base anyone on the team can query

07 — Our method

Four stages, no blind spots

  1. 01

    Scoping workshop — 5 days

    We audit the current setup, cost the losses, prioritise use cases and deliver a signed scope, a schedule and a fixed budget.

  2. 02

    Pilot in 30 days

    A narrow scope, real users, measured indicators. You judge on evidence, not on promises.

  3. 03

    Industrialisation

    Security, performance, monitoring, documentation, skills transfer. The code and infrastructure are yours.

  4. 04

    Run & continuous improvement

    Preventive maintenance, on-call, optimisations, new use cases. Value does not stop at go-live.

08 — Case studies

What we know how to build

Under confidentiality agreements, our work is presented by nature and by result — never by client name.

Software vendor · 60-employee SME

Specialised ERP/CRM

Challenge — Three separate tools, a pivot spreadsheet and two full-time people just to run quotes, deals and invoicing.

  • A single ERP/CRM: offer, quote, deal, invoicing, client portal
  • End-to-end automation (signed quote → invoice → reminder)
  • No more pivot spreadsheet, no more double entry
−78 %processing time
4×volume per employee

Managed services · multi-site fleet

Monitoring console and execution agents

Challenge — A heterogeneous fleet, incidents discovered too late, no consolidated view of machine health.

  • Unified monitoring console with real-time streams and history
  • Agents deployed across the fleet, tooled and remotely supervised
  • Automatic detection, qualification and runbook execution
99.95 %target availability
< 15 mincritical response

Technical services · operations management

Document-based assistant

Challenge — Dense, scattered documentation and a team losing hours finding the right procedure.

  • Private knowledge base over procedures and contracts
  • Sourced answers linking to the exact passage
  • European deployment, no data leaving the EU
×3resolution speed
−62 %expert requests

See all six case studies

09 — Straight answers

The objections, handled honestly

We have no in-house technical team. Is that a problem?

No — it is the case for most of our clients. We take on the technical side end to end and train your teams on the tools they will actually use. At the end of every engagement you hold the code, the documentation and the access.

We already tried AI and it produced nothing. Why would this be different?

Because a model without your own data only rephrases what it already knows. Our work starts with your documents, your procedures and your constraints: that is what turns a demo into a production tool.

What does AI really cost to operate?

We control it from the design stage: routing to the cheapest model that can do the job, caching frequent questions, and budget caps per team. You know the cost per request before go-live.

What happens if you disappear?

Source code, infrastructure, procedures and access are yours from the first milestone. Nothing is locked into a proprietary format: we reject lock-in as a business model.

Where is our data hosted?

In France or the European Union by default, on your infrastructure or ours. No data is used to train a model without your written agreement.

How fast do we see a first result?

Five days for costed scoping, thirty days for a pilot usable in production. If a project cannot demonstrate value in that window, we say so before starting.

11 — Scope your project

Four questions, a technical answer within 24 h

Describe your need in a few clicks: we come back with a first technical read, a scope and a delivery estimate.

01What do you need?

02How large is your organisation?

03What is your timeframe?

04Your current technical environment?

Pick an answer to begin.

Send my request

The next system you deploy should be the right one.

A 30-minute conversation is enough to know whether we are the right partner — and to walk away with at least one actionable idea.