Zorglon ZORGLONEngineering · AI · Monitoring
FR

Expertise

We build what does not exist yet — and we make it hold.

Four complementary disciplines and a single commitment: a system that produces measurable value, and keeps producing it after go-live.

01 — Overview

Choose your entry point

Engineering

Custom business software

Web applications, specialised ERP/CRM, portals, APIs. We industrialise your most singular processes.

  • 5-day scoping
  • Pilot in 30 days
  • Source code delivered
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Advisory

Audit & architecture

A costed diagnosis of your information system, your technical debt and your real costs.

  • 360° audit
  • Costed scenarios
  • 12-month roadmap
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AI

RAG, agents, plugins

AI applied to your data and your processes, with controlled operating costs.

  • Private vector store
  • Tooled agents
  • Multi-model gateway
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Operations

Monitoring & maintenance

Your systems measured, alerted and fixed — preventively and reactively.

  • 24/7 on-call
  • Scheduled preventive
  • Monthly reports
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02 — Software engineering

Software that fits your business, not the other way round

Off-the-shelf packages impose their logic. We do the opposite: we start from your processes, your regulatory constraints and your daily friction to build exactly the tool your teams need.

Web, mobile, desktop or API, we deliver maintainable applications: clear architecture, automated tests, up-to-date documentation and skills transfer included.

Commitment: a signed scope and a fixed budget after a five-day workshop, with no hidden extras.

  • Business applications

    Specialised ERP/CRM, back offices, client and partner portals, internal tools.

  • Modernisation

    Legacy takeover, database migrations, replacement of critical spreadsheets and macros.

  • Integrations & APIs

    Connecting existing tools, data synchronisation, automation of business flows.

  • Mobile applications

    Field applications, offline data capture, deferred synchronisation.

  • Project rescue

    Taking over a struggling project: audit, stabilisation, restored roadmap.

  • Quality & industrialisation

    Automated tests, continuous integration, staging environments, release procedures.

03 — Advisory & architecture

An outside view, costed, without complacency

We step in when you have to decide: take over a system, choose a platform, scope an AI budget, or simply know where your money actually goes.

Our conclusions are written, prioritised and costed. They confront the need with facts — including when the conclusion is not to run the project.

Commitment: a ten-page readout with one action sentence per paragraph.

  • Technical audit

    Architecture, operational security, performance, dependencies, technical debt: documented state of play.

  • Cost audit

    Licences, cloud, outsourcing, hidden costs. Where each euro goes, and where it no longer needs to.

  • Target architecture

    Compared scenarios: cost, time, risk, reversibility. Argued recommendation.

  • AI strategy

    Which use cases create value now, which to postpone, and at what operating cost.

  • Project scoping

    Scope, work packages, milestones, budget, success indicators, stop criteria.

  • Vendor risk

    Contract review, technical dependencies, reversibility of data and services.

04 — Artificial intelligence

Applied AI, not demo AI

A model alone does not know your procedures, your contracts or your incident history. We build the missing chain: document indexing, executable tools, guardrails, quality measurement and cost caps.

The full picture — RAG, agents, plugins, model gateway — has its own dedicated page.

Commitment: a known operating cost, measured per request and per use case.

  • Document assistants

    Sourced semantic search across your own documents, linking to the exact passage.

  • Tooled agents

    Agents able to act: business queries, drafting, report generation, operational actions.

  • Process automation

    Handling of mail, files and attachments, with human control on sensitive cases.

  • Model gateway

    One entry point, intelligent routing, caching and budget caps per team.

  • Guardrails & compliance

    Response traceability, sensitive data filtering, no training on your data.

  • Quality measurement

    Business test sets, correct-answer rates, regression tracking on every change.

05 — Monitoring & maintenance

Keeping alive what we built — and what you already have

An unmonitored system is not a stable system, it is a lucky one. We measure, alert, prevent and fix across your fleet, your applications and your infrastructure.

Our work ranges from scheduled preventive maintenance to on-call incident handling, with written response commitments.

Commitment: critical incidents handled in under fifteen minutes, twenty-four hours a day.

  • 24/7 monitoring

    Metrics, logs, availability, capacity: one dashboard and retained history.

  • Preventive maintenance

    Patches, updates, tested backup rotation, certificate renewal, capacity control.

  • Corrective maintenance

    Diagnosis and resolution, with root cause analysis and structural fix.

  • On-call & escalation

    Contractual response times, escalation levels and named contacts.

  • Backup & continuity

    Backup plan, real restore tests, documented recovery procedure.

  • Workstations, servers, network

    Endpoints, servers, network equipment, wireless, telephony: one monitoring layer.

06 — Our difference

What you get, compared to the usual scenario

BeforeWith Zorglon
A supplier who delivers and leavesA partner who operates and improves
An unpredictable model-usage invoiceA capped, known cost per request
Incidents discovered by usersQualified alerts before real impact
Obsolete documentation in a shared folderA queryable, maintained knowledge base
A dependency that locks your choicesCode, access and infrastructure yours from milestone one

You know what has to be built? We know where to start.

Five workshop days are enough to turn an intuition into a costed, prioritised, signed plan.