Zorglon ZORGLONEngineering · AI · Monitoring
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Monitoring & maintenance

The best incident is the one that never had time to happen.

Continuous monitoring, scheduled preventive maintenance, corrective intervention and on-call duty: your servers, workstations, services and backups permanently under control.

01 — Live

One console, not a wall of blinking lights

We do not deliver sixteen dashboards nobody will look at. We deliver one honest, actionable view: what works, what drifts, what requires a decision.

Every alert is qualified, every incident has a runbook, every intervention leaves a written trace.

  • Availability, latency, capacity, saturation, logs
  • Alerts qualified by business criticality, never by technical noise
  • Automatic escalation to the right contact
  • History retained and used to prevent recurrence
Zorglon monitoring LIVE
24Monitored systems
99,95 %Availability
0Open incidents
41 €AI cost / 24 h
  • api-core12 ms
  • postgres-main4 ms
  • worker-sync1,4 s
  • gateway-ia320 ms
  • backup-nightlyOK 03:12
  • certificatsJ-21
  • pare-feu-edge0 incident
  • portail-client98 ms
Last reading 4 s ago Runbook ready

02 — What we monitor

From the workstation to the internet-facing service

Infrastructure

Servers & virtual machines

Resources, temperature, disks, critical services, reboots, remaining capacity and replacement planning.

  • Real-time metrics
  • Custom thresholds
  • Alerting and history

User fleet

Workstations

Antivirus, updates, disk space, backup, hardware and software inventory for every endpoint.

  • Continuous inventory
  • Endpoint compliance
  • Remote intervention

Network

Network & connectivity

Switches, access points, carrier links, quality of service, secure tunnels between sites.

  • Link availability
  • Quality of service
  • Tunnel monitoring

Applications

Services & applications

Availability of business applications, response times of pages and programming interfaces.

  • Synthetic testing
  • Response time
  • Fault detection

Continuity

Backups & restore

Backups executed, integrity verified and real restore tests. An untested backup is not a backup.

  • Backup plan
  • Restore testing
  • Monthly report

Exposure

Certificates & domains

Expiry of certificates, domain names and licences, renewed ahead of time.

  • Deadline tracking
  • Early renewal
  • Controlled alerting
Monitoring topology: servers, network, applications, backups, endpoints and certificates connected to the Zorglon console

One console for the entire estate: servers, endpoints, network, applications, backups and certificates.

03 — Preventive & corrective

Two disciplines, one standard

  1. P1

    Scheduled preventive

    Patches and updates, capacity control, backup rotation and testing, documentation updates, quarterly architecture review.

  2. P2

    Data-driven preventive

    Trends detected by monitoring trigger action before failure: a filling disk, a slowing service, an expiring certificate.

  3. C1

    Reactive corrective

    Fast response, diagnosis, resolution and regular communication until full return to normal.

  4. C2

    Structural correction

    After every incident: written root cause analysis, planned structural action, verification by an automated test.

04 — Our commitments

What we commit to

BeforeWith Zorglon
An audible alarm nobody listens toA qualified alert, escalated and followed to resolution
Hourly billing discovered at month endScope and volume of interventions known in advance
A backup never restoredA real restore test and a written report
Obsolete documentationOperations documentation updated on every change
Permanent uncertainty about system healthConsolidated indicators, available when you need them

05 — Service commitments

Written deadlines, not verbal promises

  • < 15 mincritical incident response, 24/7
  • 99.95 %target availability on monitored services
  • 24 hmaximum resolution time for a major incident
  • 1×/yrminimum documented full restore test

Contractual commitments for systems under a monitoring agreement.

Monitor what you cannot afford to lose.

Describe your fleet and your applications: we come back with a costed coverage proposal within 24 h.